Privacy Policy

Last updated: January 2026

This Privacy Policy describes how ITIHARIT (the “App”) is operated by Nexus Telecom India Pvt. Ltd. (“we”, “our”, or “us”) and how we collect, use, and protect your information when you use our mobile application.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Account login credentials

Location Information

The App may collect location data to display nearby EV charging stations and provide navigation, availability, and charging-related services.

Location data is collected only while the App is in use and is not tracked continuously in the background unless explicitly enabled by the user.

Usage and Device Data

We may automatically collect certain technical information, including:

• Device type, operating system, and app version
• App usage statistics and diagnostics
• IP address (used for security, fraud prevention, and analytics)

How We Use Your Information

• Provide and manage EV charging services
• Display charging station availability and session status
• Process and manage charging sessions
• Send service updates, alerts, and support messages
• Improve app functionality, performance, and reliability

Data Sharing

We do not sell your personal data.

We may share information only with:

• Trusted service providers (e.g., cloud hosting and analytics)
• EV charging network partners required to deliver charging services
• Legal or regulatory authorities when required by law

Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information. However, no electronic transmission or storage method is completely secure.

Data Retention

We retain personal data only for as long as necessary to provide our services and comply with legal and regulatory obligations.

Your Rights

Depending on applicable laws, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent where applicable
• Request information about how your data is processed

Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Services

The App may use third-party services such as Google Maps, Firebase, and payment service providers. These services are governed by their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

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